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Frequently Asked Questions
Why implement artificial intelligence in companies?
What modalities does Lili Assistant have?
Lili assistant – voicebot
The voicebots are conversational virtual assistants to solve predictable situations with an empathic capacity towards the client. They are based on IVR (Interactive Voice Response) systems powered by artificial intelligence and natural language processing to answer questions by voice and have an almost human conversation in a simple and effective way. The best thing is that automated systems provide companies with a versatility in customer service that translates into 24/7 availability. The customer experience of the future will be unimaginable without the bots.
Lili Assistant – chatbot
Today, consumers prefer to use messaging applications to relate to brands. Our virtual assistant is capable of processing natural language and keep a coherent conversation with a person through a chat. It is designed to interpret the reason or intention of the conversation, understand the questions and based on that, answer correctly.
Benefits of an intelligent virtual assistant?
How does Lili Assistant work?
-We configure the architecture to customize the customer experience according to the needs.
-We process the conversational flow and make improvements for a more fluid conversation.
Lili assistant is trained for the channel / channels chosen for you to provide the best possible experience.
-We test it to make sure everything works.
– After the client’s approval, we integrate Lili into the dedicated channels.